What should I do if I forget my Alipay payment password? Summary of the latest solutions across the entire network
With the popularity of mobile payment, Alipay has become an indispensable tool in daily life. However, if you forget your payment password, normal use may be affected. The following is the solution to "Forgot Alipay payment password" that has been a hot topic on the Internet in the past 10 days. The content includes structured data and detailed steps.
1. Common reasons for forgetting payment passwords

| Cause classification | Specific scene |
|---|---|
| Not used for a long time | The payment password has not been entered for more than 3 months |
| Password complexity is high | Memory blur after mixing numbers and letters |
| Account security risk control | System detects abnormal operation and forces reset |
2. 4 officially provided reset methods
| method | Applicable conditions | Operation path |
|---|---|---|
| Face verification | Face recognition enabled | Alipay APP→My→Settings→Payment Settings→Reset Password |
| SMS verification + ID card | Binding mobile phone number is available | Payment password input page → Forgot password → SMS verification |
| Bank card verification | Bank card bound | Reserve a mobile phone number with your bank card to receive the verification code |
| Human customer service | All the above methods fail | Dial 95188 and call manual service |
3. Effective techniques tested by users (popular feedback in the past 10 days)
1.Old password assisted verification:Some users reported that after entering the wrong historical password, the system will provide more verification options.
2.Security device skips verification:Operating on a commonly used mobile phone can reduce SMS verification steps.
3.Night express lane:The system review speed is faster between 1am and 5am (from Weibo user @pay小 expert).
4. Precautions
| risky behavior | Consequences |
|---|---|
| Entered incorrectly more than 5 times in a row | Account temporarily frozen for 2 hours |
| Use unofficial cracking tools | Risk of funds being stolen |
5. Suggestions on preventing password forgetting
1. Open AlipayFingerprint/face paymentFunction to reduce the frequency of password entry
2. Use a password manager to store encrypted records
3. Review your payment settings quarterly
According to the latest Zhihu survey data, 83% of users completed password reset within 3 minutes through face verification. If you encounter difficulties, it is recommended to give priority to official certification channels.
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